Forescout, ServiceNow integrate to bolster OT and ICS asset visibility across digital workflows

January 11, 2024

Cybersecurity firm Forescout announced the availability of the Forescout eyeInspect integration with ServiceNow. With this integration, Forescout enables security teams to obtain real-time operational technology (OT) and industrial control system (ICS) asset information that helps reduce mean-time-to-detect (MTTD) and mean-time-to-respond (MTTR) threats.

As a ServiceNow Strategic Platform Build Partner, the Forescout certified Service Graph Connector for eyeInspect and eyeInspect vulnerability integration applications are available in the Forescout Marketplace and ServiceNow Store.

Teaming up with ServiceNow, Forescout aims to provide improved value through elevated interoperability between ServiceNow’s Service Graph and Vulnerability Response features and Forescout eyeInspect for comprehensive OT asset visibility, vulnerability assessment, and threat detection.

The collaboration promises to deliver various benefits, including:

Maintain accurate intelligence for all connected assets – IT, IoT, IoMT, and OT, with real-time information sharing for asset compliance and lifecycle management.
Streamline vulnerability response through automated workflows to minimize cyber risks.
Continually monitor connected devices and enforce security and IT policies to maximize operational efficiency.

“ServiceNow is synonymous with mission-critical business operation management for enterprises around the globe. Cyber-risk visibility and mitigation layers need to be part of this digital workflow equation, especially those that consider connected devices integral to executing portions of their operational processes,” Robert McNutt, senior vice president for network security at Forescout, said in a media statement. “Forescout is the premier cybersecurity firm to integrate device visibility and risk mitigation capabilities into these highly relied upon workflows and bridge the cyber-risk information sharing divide between IT and security teams.”

“Partnerships succeed best when we lean into our unique skills and expertise and have a clear view into the problem we’re trying to solve,” said Erica Volini, senior vice president of global partnerships at ServiceNow. “The Forescout eyeInspect integration with ServiceNow will help our customers create best-in-class employee experiences and stand out in today’s tumultuous talent landscape. I am thrilled to see the continued innovation we will achieve together to help organizations succeed in the era of digital business.”

Highly regulated industries are under increased scrutiny and face new mandates to share actionable insights to effectively secure an array of connected assets. IT and security analysts have great influence over critical digital workflows to business operations but few mechanisms through which to collaborate when it comes to connected device lifecycle management and security remediation.

With Forescout eyeInspect, organizations can protect critical infrastructure through continuous, automated OT and ICS asset management, risk compliance, and threat protection.